VIP Custom Order Program

 
Order your Next Vehicle Today!

Maybe you've heard it from another dealership; there's a chance you've read it in the news; it's possible you've heard it directly from us. There is a shortage of new vehicles in our market and we unfortunately don't have an answer as to when that will be solved. Thousands of vehicles are waiting in storage lots for semi-conductor chips, others remain as unassembled parts in manufacturing plants around the world.

We normally pride ourselves on having one of the largest new vehicle inventories available for you to choose your new CDJR vehicle from. However, for the foreseeable future, our new vehicle inventory will be will be slightly smaller than normal and while we have a great selection of pre-owned and certified pre-owned vehicles, sometimes only a new vehicle will do. At these challenging times, we are proud to present our customers with another option.

Hendrick CJDR of Concord has been given priority status on all custom orders placed through our dealership to the manufacturer. Hendrick's VIP Custom Order Program teams you up with a custom build concierge to help build a car made just for you. Don't settle. Select the exact color, trim, options and accessories you want for your vehicle. Our team of Custom Vehicle Concierges will walk you through the ordering process and provide you updates along the way of your vehicle being built, assembled and shipped to our dealership. This guarantees you receive the exact vehicle you want, reserved specifically for you.

We make the process convenient, quick and Hassle-Free for you. Get started today by selecting your vehicle below or contacting our VIP Custom Order Team by calling 980-264-0831 today!

Make an Inquiry

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FAQs 

We're here to help answer any questions. Feel free to read over our Frequently Asked Questions below.

Can I order vehicles other than the ones shown on this page?

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.


How do I order a vehicle?

Submit your request by filling out the "Start Your Custom Order" form below and include vehicle preferences in the customizations section. A dealership representative will contact you to verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Stellantis. 


How long will it take to have my vehicle delivered?

Lead times will vary by model and configuration but we will make every effort to expedite your order.


Is there an extra cost for ordering a vehicle?

Final sale prices are all negotiated between the customer and dealer but Hendrick Chrysler Dodge Jeep Ram of Concord does not charge extra for customer orders.


Is my ordered vehicle eligible for Stellantis incentives?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.


If I would like to finance my purchase or lease my ordered vehicle, how can I do that?

Our dealership would be happy to help explain your options and help you arrange financing.


How will I be notified when the vehicle is being delivered?

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.