DealerRater Recognizes Hendrick Chrysler Dodge Jeep RAM of Concord with a
Consumer Satisfaction Award
The dealership is among the top auto dealers in the United States that demonstrate excellent customer service, as rated by online consumer reviews
FOR IMMEDIATE RELEASE
Concord, NC 1/26/2016 – Hendrick Chrysler Dodge Jeep RAM of Concord has
been awarded a 2016 DealerRater Consumer Satisfaction Award, an annual
recognition given to auto dealerships that deliver outstanding customer
service as rated by online consumer reviews. DealerRater, the car dealer
review site for consumers, created the Consumer Satisfaction Award
program to let online car shoppers instantly spot dealers that provide
high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S.
new-car dealers based on their PowerScore™, as well as all U.S. used-car
and Canadian (new and used) car dealerships that receive at least 25
annual reviews and maintain an average PowerScore™ rating of 4.0 out of
5.0. The PowerScore™ is determined using a Bayesian algorithm that
factors the dealership’s average DealerRater consumer rating and the
total number of reviews written about the dealership during the 2015
calendar year.
By receiving a Consumer Satisfaction Award, Hendrick Chrysler Dodge Jeep
RAM of Concord is among the contenders for DealerRater’s 2016 Dealer of
the Year Award, which recognizes the top performing dealers across the
U.S. and Canada.
“We’d like to congratulate Hendrick Chrysler Dodge Jeep RAM of Concord
and all of our Consumer Satisfaction Award winners,” said DealerRater
CEO Gary Tucker. “DealerRater is where car shoppers learn from their
peers which dealers provide stellar customer service and a remarkable
in-showroom experience. These reviews even allow consumers to learn if
there are specific employees who are going above and beyond to ensure
their satisfaction with the shopping or purchase process, so they can
find someone they want to give future business to. Now they can quickly
identify that Hendrick Chrysler Dodge Jeep RAM of Concord is one of the
best in the United States.”
Hendrick Chrysler Dodge Jeep RAM of Concord has achieved consistently
high marks on the DealerRater website, placing it among the top
dealerships nationwide. Online shoppers visiting Hendrick Chrysler Dodge
Jeep RAM of Concord’s dealer page will find a “2016 Consumer
Satisfaction Award winner” badge on their profile to instantly recognize
it as a high quality dealership.
DealerRater features more than two million dealer reviews, which are read by more than 14 million car shoppers every year. “Thousands of dealers across the U.S. and Canada compete every year to win our coveted Dealer of the Year award,” says Tucker. “The Consumer Satisfaction Award is one way for online shoppers to instantly recognize quality customer service regardless of brand or region.” About DealerRater Founded in 2002, DealerRater is the world’s leading car dealer review website with more than two million service and sales reviews across 41,000 U.S. and Canadian dealerships, including a national network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the Web each month. By offering a product suite that allows qualified dealerships to manage reputation and achieve higher SEO rankings, DealerRater supports new lead generation by growing online presence. DealerRater has received the Dealer Marketing Magazine Technology Leadership Award and the “Top Rated” Reputation Management Award for three consecutive years at the DrivingSales Dealer Satisfaction Awards. A recent equity investment from Great Hill Partners, a Boston-based private equity firm, has allowed DealerRater to continue with a global expansion, accelerate product innovation and evaluate strategic acquisition opportunities. For more information, visit www.DealerRater.com .
The dealership is among the top auto dealers in the United States that demonstrate excellent customer service, as rated by online consumer reviews
FOR IMMEDIATE RELEASE
Concord, NC 1/26/2016 – Hendrick Chrysler Dodge Jeep RAM of Concord has
been awarded a 2016 DealerRater Consumer Satisfaction Award, an annual
recognition given to auto dealerships that deliver outstanding customer
service as rated by online consumer reviews. DealerRater, the car dealer
review site for consumers, created the Consumer Satisfaction Award
program to let online car shoppers instantly spot dealers that provide
high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S.
new-car dealers based on their PowerScore™, as well as all U.S. used-car
and Canadian (new and used) car dealerships that receive at least 25
annual reviews and maintain an average PowerScore™ rating of 4.0 out of
5.0. The PowerScore™ is determined using a Bayesian algorithm that
factors the dealership’s average DealerRater consumer rating and the
total number of reviews written about the dealership during the 2015
calendar year.
By receiving a Consumer Satisfaction Award, Hendrick Chrysler Dodge Jeep
RAM of Concord is among the contenders for DealerRater’s 2016 Dealer of
the Year Award, which recognizes the top performing dealers across the
U.S. and Canada.
“We’d like to congratulate Hendrick Chrysler Dodge Jeep RAM of Concord
and all of our Consumer Satisfaction Award winners,” said DealerRater
CEO Gary Tucker. “DealerRater is where car shoppers learn from their
peers which dealers provide stellar customer service and a remarkable
in-showroom experience. These reviews even allow consumers to learn if
there are specific employees who are going above and beyond to ensure
their satisfaction with the shopping or purchase process, so they can
find someone they want to give future business to. Now they can quickly
identify that Hendrick Chrysler Dodge Jeep RAM of Concord is one of the
best in the United States.”
Hendrick Chrysler Dodge Jeep RAM of Concord has achieved consistently
high marks on the DealerRater website, placing it among the top
dealerships nationwide. Online shoppers visiting Hendrick Chrysler Dodge
Jeep RAM of Concord’s dealer page will find a “2016 Consumer
Satisfaction Award winner” badge on their profile to instantly recognize
it as a high quality dealership. DealerRater features more than two million dealer reviews, which are read by more than 14 million car shoppers every year. “Thousands of dealers across the U.S. and Canada compete every year to win our coveted Dealer of the Year award,” says Tucker. “The Consumer Satisfaction Award is one way for online shoppers to instantly recognize quality customer service regardless of brand or region.” About DealerRater Founded in 2002, DealerRater is the world’s leading car dealer review website with more than two million service and sales reviews across 41,000 U.S. and Canadian dealerships, including a national network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the Web each month. By offering a product suite that allows qualified dealerships to manage reputation and achieve higher SEO rankings, DealerRater supports new lead generation by growing online presence. DealerRater has received the Dealer Marketing Magazine Technology Leadership Award and the “Top Rated” Reputation Management Award for three consecutive years at the DrivingSales Dealer Satisfaction Awards. A recent equity investment from Great Hill Partners, a Boston-based private equity firm, has allowed DealerRater to continue with a global expansion, accelerate product innovation and evaluate strategic acquisition opportunities. For more information, visit www.DealerRater.com .
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