Every year dealerships vie for the top awards of customer service satisfaction or that of top sales, in which many have stringent criteria that dealerships must meet all areas. When it comes to the awards given by Dealerrater, they only consider those top dealerships in the U.S. and Canada that have outstanding customer satisfaction expressed in reviews.
We are excited to announce Hendrick Chrysler Dodge Jeep Ram of Concord is a 2015 recipient of the Dealer Rater's Customer Satisfaction Award. To receive this award is no easy feat as recipients they must meet all requirements:
- Minimum of 25 reviews on Dealerrater for 2014
- Average minimum rating of 4.0 on Dealerrater; calculated quarterly
- At least one review each quarter
- The top 10% of the U.S. Franchise dealers based on their powerscores*
So, help us congratulate a job well done to Hendrick Chrysler Dodge Jeep Ram of Concord for setting the mark in customer service and embodying the way we expect to treat our guests.
Credit:http://www.dealerrater.com/company/consumer-satisfaction.aspx
Categories:
Service